Shipping policy

  1. Order Processing Time
    All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
  2. Shipping Rates & Delivery Estimates
    Shipping charges for your order will be calculated and displayed at checkout.
    Delivery delays can occasionally occur due to customs or carrier issues.
  3. Shipment Confirmation & Order Tracking
    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  4. Customs, Duties, and Taxes
    Revive Thredz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  5. Damages
    If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
  6. Missing or Lost Packages
    If your tracking information states that your package was delivered but you have not received it, please check with your neighbors or local post office before contacting us at hello@latericamccray.com.